diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 8668410517
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the received OTP to secure your login. This eliminates the need for a password or email login, making it a convenient and easy process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive an OTP after a reasonable time, try clicking the "send OTP" button again. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active phone number associated with your account. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play the updated app smoothly.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than some other available options. Withdrawals are only possible for earned gaming money and not for collected bonuses. This means users can access their winnings from gaming activities but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC (Know Your Customer) details within the app, which should include saving your Aadhar card, UPI (Unified Payments Interface) information, and bank account details. This will facilitate a smoother and more secure experience. Ensure that all necessary information is accurately entered and saved for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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